GEICO vs. Progressive: Which Should You Choose?
| GEICO | progressive | |
|---|---|---|
| MTB insurance | Yes | Yes |
| Boat insurance | Yes | Yes |
| Classic car insurance | Yes | Yes |
| Golf cart insurance | Nope | Yes |
| car insurance mexico | Yes | Yes |
| Motorcycle insurance | Yes | Yes |
| Personal watercraft insurance | Yes | Yes |
| RV insurance | Yes | Yes |
| Segway insurance | Nope | Yes |
| Snowmobile insurance | Yes | Yes |
| Condominium insurance | Yes | Yes |
| Flood insurance | Yes | Yes |
| Jewelery/Personal Items Insurance | Yes | Yes |
| Owner’s insurance | Yes | Nope |
| Home security insurance | Nope | Yes |
| Home warranty insurance | Nope | Yes |
| Mobile home insurance | Yes | Yes |
| Health insurance | Nope | Yes |
| Dental insurance | Nope | Yes |
| vision insurance | Nope | Yes |
| Life insurance | Yes | Yes |
| Identity theft insurance | Yes | Yes |
| Animal insurance | Yes | Yes |
| Electronic devices insurance | Nope | Yes |
| Travel insurance | Yes | Yes |
| Insurance abroad | Yes | Nope |
| Umbrella insurance | Yes | Yes |
| Wedding insurance | Nope | Yes |
GEICO vs. Progressive: Customer Service
Both GEICO and Progressive have decent customer service, with in-person, phone, live chat, email, and mobile app support. In addition, GEICO and Progressive policyholders can take advantage of customer support 24/7, 365 days a year.
GEICO v. Progressive: Claims
If you suffer a claim, both Progressive and GEICO allow policyholders to file a new insurance claim by phone, via the online form and on the mobile application. However, GEICO only allows online and mobile claims for auto, home, and renters insurance claims, and Progressive only supports online and mobile claims for auto insurance.
If you have another type of insurance, such as life or commercial insurance, you will need to call a GEICO or Progressive agent in order to start a new claim.
With either carrier, the process of submitting a claim is fairly straightforward. Whether online or on the phone, you will be asked to provide your policy number, give a detailed description of the event, submit photos if you have them, and wait to be contacted by a claims adjuster.
GEICO vs. Progressive: Customer Satisfaction
To get a better idea of overall Progressive and GEICO customer satisfaction, we read online reviews from current and past policyholders. Generally speaking, both companies have decent ratings. Customers aren’t completely unhappy with either company, but both carriers have their fair share of negative reviews.
GEICO and Progressive customers complain of denied claims, unfair claim payments, unfriendly customer service agents, unexpected premium increases and other issues.
However, we have also read positive testimonials from customers who have had good experiences with both companies. Many policyholders said they liked GEICO’s low rates, Progressive’s online experience, and helpful online tools.
GEICO vs. Progressive: Get a Quote
Getting a quote from Progressive or GEICO is quick and easy, and both companies have online quoting tools that can be used for most policies.
To get a quote, you will need to provide basic personal information, as well as information specific to the policy you are purchasing, such as the make and model of your vehicle for car insurance, or the number of employees you have. for trade assurance. .
If you can’t get a quote online for the type of policy you need, you can call an agent to start a new quote.
Methodology
We’ve compared the most popular policies from GEICO and Progressive, including auto, home, renters, and commercial insurance. To evaluate each offering, we looked at available coverage options, riders, and discounts, as well as availability zones, AM Best score, NAIC Company Complaint Index, and customer support channels. The NAIC Business Complaints Index is a ratio of complaints per market share, with 1.0 being the average and anything above 1.0 being considered to have more complaints than expected for its size. We also read reviews from real customers to gauge each company’s overall level of customer satisfaction.