Who needs this service?

Eligibility: Any Indian citizen aged 18+ who does not already have an LPG connection in their name or their household’s name.
Requirement: You must have valid Proof of Identity (POI) and Proof of Address (POA) matching the application details.

Keep scanned copies (JPG/PDF, under 500KB) ready for online application, or photocopies for offline visits.

Proof of Identity (Any one): Aadhaar Card, PAN Card, Voter ID, Passport, Driving License.
Proof of Address (Any one): Aadhaar Card (recommended), Lease/Rent Agreement, Utility Bill (Electricity/Water/Landline – last 3 months), Ration Card, Passport.
Photographs: Recent passport-size color photos.
Bank Details: Passbook copy or Cancelled Cheque (required for subsidy transfer).

(Valid for Indane Gas, HP Gas, and Bharat Gas)

1. Visit the Official Unified Portal Go to MyLPG.in. This is the central hub for all three providers.

Action: On the homepage, click the cylinder icon of your preferred company (Indane, HP, or Bharat Gas). You will be redirected to their specific portal.

2. Registration & Login

Indane: cx.indianoil.in → Click “Register” → Enter Name, Mobile No. → Verify OTP.
HP Gas: myhpgas.in → Click “New User” → Enter State, District, Distributor → Verify OTP.
Bharat Gas: ebharatgas.com → Click “New User” → Enter Mobile No. → Verify OTP.

3. Start New Connection Application

After logging in, look for the link labeled “Apply for New Connection” or “LPG Connection”.
Select KYC Mode: Choose “e-KYC” (Recommended). This uses your Aadhaar number and OTP to automatically fetch your photo and address. It is faster and requires fewer document uploads.

4. Fill Application Details

Personal Details: Name, Date of Birth, Gender (Auto-filled if using e-KYC).
Address: If your delivery address is different from your Aadhaar address, you must manually enter it and upload a separate Proof of Address (e.g., Rent Agreement).
Distributor Selection: The portal will show a list of distributors in your area. Select the one nearest to your home (rated by stars usually).

5. Upload Documents & Submit

If not using e-KYC, upload your POI and POA scans here.
Click Submit.
Save the Reference Number (Application ID) shown on the screen immediately. You will need this to track status.

6. Payment & Completion

The status will initially show as “Pending with Distributor”.
Once the distributor verifies your docs (usually 2-3 days), you will receive an SMS/Email to complete payment.
Pay the security deposit (approx. ₹2,200 for 14.2kg cylinder + regulator charges) online or at the distributor’s office.

If you prefer visiting in person or face online technical issues:

Locate Distributor: Go to MyLPG.in → Click “Locate Distributor” to find the nearest agency.
Collect Form: Visit the office and ask for the “New Connection KYC Form”.
Submit Documents: Fill the form and attach self-attested photocopies of your Identity Proof, Address Proof, and photos.
Verification: The distributor will verify your documents and check for “Multiple Connections” (deduplication) to ensure no other connection exists at your address.
Payment: Once approved, pay the security deposit and administrative fees at the counter.
Issue: You will receive a Subscription Voucher (SV) (keep this safe forever) and a Domestic Gas Consumer Card (Blue Book).

Use your Reference Number generated during the application.

Error: “Address Match / Multiple Connections Found”
- Cause: Someone in your household (same address) already has a gas connection.
- Solution: You must surrender the old connection or submit a declaration proving you are a separate household (separate kitchen) if living in a joint family.
Error: “e-KYC OTP Not Received”
- Cause: Mobile number not linked to Aadhaar or network congestion.
- Solution: Update mobile number at an Aadhaar Seva Kendra or choose “Normal KYC” (Manual upload of documents) instead of e-KYC.
Error: “Distributor Not Actioning Application”
- Cause: Distributor backlog.
- Solution: Visit the distributor personally with your Reference Number. If they still delay, file a complaint on the MyLPG portal.
Problem: “Address Proof mismatch”
- Cause: Current address differs from Aadhaar address.
- Solution: Use a Rent Agreement or current Utility Bill (Electricity/Water) as the valid address proof. Do not rely solely on Aadhaar if the address is old.
Problem: “Hidden/Extra Charges”
- Solution: You only need to pay for the Cylinder Security Deposit, Regulator, Suraksha Hose, and Admin fee. Buying a gas stove/burner from the distributor is NOT MANDATORY. You can buy it from outside.

This information is from official sources as of January 2026. Always verify on the official portal for the latest updates.

Would you like me to help you find the specific “Locate Distributor” link for your city?

How to Apply for New LPG Gas Connection Online and at Distributor

Related Posts