2023 Calmerry Reviews: Features, Pricing, and More

Calmerry is an online therapy platform that offers affordably priced sessions with licensed counselors. The company’s therapists cover a wide variety of specialties, including:

According to the company’s website, Calmerry believes getting help for your mental health shouldn’t be a luxury — it should be accessible to everyone.

Calmerry operates on a subscription-based model, with services from as low as $50 a week.

Healthline’s Senior Associate Editor of Content Marketing, Crystal Hoshaw, tried Calmerry and recommends the service overall.

She said the experience was similar to Lyra and SimplePractice (two other therapy services she’s tried), although she found the site’s navigation to be a tad clunky. When she initially tried Calmerry, there was no app, so she had to log in from the internet browser, which wasn’t very user-friendly. Calmerry does have an app now, though, so you can download that and navigate more easily.

One of Hoshaw’s favorite features was the therapy journal. She could submit entries each day and choose which ones to share with her therapist. While this isn’t a required feature for users, Hoshaw felt it was useful for tracking her progress and helping her stay on track with “homework” assigned by her therapist.

She also noted that there seemed to be a wide availability of therapists for different needs, so the service can appeal to a wide range of users.

Hoshaw says that Calmerry is a great choice for “people who like to engage in self-reflection, especially through writing, and who enjoy access to their therapist through text.”

With Calmerry, all communication is done virtually, so the first step is signing up via the app or website.

After downloading the app, you’ll be prompted to sign up by entering an email address and creating a password. After that, you’ll take a short survey to help the service match you with an appropriate therapist.

The survey starts with questions like, “Have you tried counseling before?” It then asks what kind of counselor you’re looking for and how satisfied you are with the current state of your health, eating habits, and close relationships.

Once the survey is completed — it can take about 5–10 minutes — Calmerry will give you an emotional well-being score and a projected progress score. The projected progress score is the improvement you can expect to see after 2–3 months of therapy.

From there, you’ll be prompted to choose a subscription plan. You’ll then be matched with a therapist and you can get started. If you have trouble during the process, you can chat with a mental health assistant who can provide more information about therapy options.

Calmerry’s primary service is online therapy. The platform’s features include different types of therapy — like text or video — and flexible subscription plans with an easy cancellation policy.

Counselor matching

Calmerry tries to match you with the right therapist for your needs. You’ll submit an initial questionnaire, and Calmerry will review your information to hand-select an available counselor for you.

Text therapy

Once you’re set up, you can choose from video or text therapy. If you opt for messaging, you’ll have access to the virtual therapy room 24/7 and can leave a message for your counselor anytime. They’ll respond 1 to 2 times a day during their working days.

The Messaging Therapy plan — $50 per week — also includes unlimited messaging, a personalized therapy plan, and access to supplemental mental health resources.

Video therapy

Another option is to schedule a session with your therapist in a secure video chat room. These sessions take place in real time, similar to a Zoom call. Calmerry offers two subscription plans with video therapy:

• Messaging and one live video session: For $298 a month ($74.50 per week), you can message your therapist whenever and have one live 30-minute therapy session each month.
• Messaging and four live video sessions: For $360 a month ($90 per week), you can message your therapist whenever and get four live 30-minute therapy sessions each month.

If you want more video sessions, you can purchase them:

• One 30-minute session: $45
• Two 30-minute sessions: $84
• Four 30-minute sessions: $160

Free counselor switching

If you find that your therapist is not the right fit, you can change therapists for free.

Cancellation policy

Calmerry has a cancellation policy that states you can cancel your subscription anytime if you’re not happy with your experience.

When you register with Calmerry, you’ll be matched up with a vetted and licensed therapist from your state. Calmerry therapists all have a master’s or a doctorate degree and a certification from their state’s board. They include professionals like:

• clinical psychologists
• marriage and family therapists (LMFT)
• clinical social workers (LCSW/LMSW)
• licensed professional counselors

Therapy with Calmerry is a great fit for people who:

• want a subscription pay plan
• have busy schedules
• have social anxiety or feel uncomfortable leaving their home
• enjoy text therapy

This service is not recommended for people experiencing eating disorders or addiction.

Calmerry pricing starts at $50 per week for therapy via text messaging. The messaging and one video session plan costs $74.50 per week, while the messaging and four video sessions plan comes out to $90 each week.

Does Calmerry take insurance?

Calmerry does not accept insurance. They do state that their pricing is comparable to what your co-pay would be anyway. However, you can still save your receipts and contact your network for reimbursement.

Does Calmerry provide financial aid?

Currently, Calmerry does not provide financial aid.

Calmerry currently has a 4.4-star rating out of 5 stars on Trustpilot, at the time of publication.

Reviewers note that the flexibility is a great feature: People are able to talk with their therapist on lunch breaks or after getting home from work. Others say that even though they initially were reluctant to try teletherapy, their therapist ended up being a great fit. Calmerry’s customer service and support generally receive glowing reviews.

However, some negative reviews mention dealing with therapists in different time zones or therapists who don’t reply to messages in a timely manner and send responses that sound generic.

Online therapy has a lot of benefits. It’s often highly flexible, allowing you to make appointments that best fit your schedule. Virtual therapy can also be more affordable, though not every platform accepts insurance.

That being said, some people may prefer attending therapy sessions in person. In-person therapy can strengthen communication between you and your therapist and offer a neutral location. Attending therapy sessions in person is generally recommended if you’re experiencing symptoms of a more severe mental health condition.

At the end of the day, there’s no right or wrong answer as to which type of therapy is better. You’ll need to decide for yourself whether online therapy or in-person therapy is best for your schedule and your needs.

Does Calmerry prescribe medication?

No, Calmerry does not prescribe medication. Calmerry therapists are mental health counselors and are not licensed to prescribe medication.

Is Calmerry covered by insurance?

Calmerry does not accept insurance. However, you can try to receive reimbursements from your health insurance.

Is Calmerry real?

Yes. Calmerry is a legitimate and reputable company. This online therapy platform is relatively new and was founded in 2020. During the company’s first year, Calmerry facilitated mental health care between 600 counselors and 47,000 people.

Are online therapists worth it?

This is a decision you’ll need to make on your own. Online therapists allow you to receive professional mental health care from the comfort of your own home.

In general, online therapy is affordable, convenient, and effective. However, with in-person sessions, you’ll receive a different type of communication and can undergo more intensive mental health treatment when needed.