Who needs this service?

Old Age (IGNOAPS): Citizens aged 60+ years living Below Poverty Line (BPL).
Widow (IGNWPS): Widows aged 40+ years living Below Poverty Line (BPL).
Disability (IGNDPS): Citizens aged 18+ years with 80%+ severe disability (BPL).
Note: Many states (like Delhi, Haryana, Telangana) have higher income limits or different age criteria (e.g., 55+ for women). Check your state section below.

1. Required Documents (Keep These Ready)

Before opening any website, scan these documents (PDF/JPG format, under 200KB).

Aadhaar Card (Mobile number must be linked for OTP).
Bank Passbook (First page with Account No. & IFSC. Account must be active).
Passport Size Photo.
Age Proof: Birth Certificate, School Certificate, or Voter ID.
Income Certificate/BPL Card/Ration Card (Proof of economic status).
Specific Documents:
- For Widow Pension: Husband’s Death Certificate.
- For Disability Pension: UDID Card or Disability Certificate from Govt Hospital (40% or 80% as per state rule).

2. Official State-wise Application Portals

Do not use private websites. Use these exact official Government links to apply.

State	Official Pension Portal	Action
National (General)	UMANG / NSAP	Apply via UMANG App
Uttar Pradesh	sspy-up.gov.in	Click “Old Age/Widow Pension” > “Apply Online”
Bihar	sspmis.bihar.gov.in	Apply via Block Office / RTPS
Rajasthan	ssp.rajasthan.gov.in	Apply via E-Mitra or SSO ID
Madhya Pradesh	pension.samagra.gov.in	Apply via Local Body / Samagra ID
Haryana	[suspicious link removed]	Register on Saral Portal
Delhi	edistrict.delhigovt.nic.in	Register > Apply for Services
Maharashtra	aaplesarkar.mahaonline.gov.in	Service: “Shravanbal/Indira Gandhi Pension”
Karnataka	nadakacheri.karnataka.gov.in	Apply for “Social Security Pension”
Tamil Nadu	tnesevai.tn.gov.in	Visit nearest e-Seva Centre
Andhra Pradesh	sspensions.ap.gov.in	Apply via Gram Sachivalayam
Telangana	aasara.telangana.gov.in	Apply via Meeseva Centre
Kerala	welfarepension.lsgkerala.gov.in	Apply via Akshaya Centre / Panchayat

3. Step-by-Step Online Application Process

(Example process for Uttar Pradesh/General NSAP. Most states follow a similar flow.)

Step 1: Registration

Go to your state’s official website (links above).
Click on “New Registration” or “Apply Online”.
Select the Scheme: Old Age, Widow, or Divyang (Disability).
Enter District, Resident Type (Rural/Urban), and Name exactly as per Aadhaar.
Enter Aadhaar Number and Mobile Number. Click “Verify Aadhaar”.
- Critical: If Aadhaar verification fails, fix your name spelling in Aadhaar first.

Step 2: Fill Application Form

Personal Details: Father/Husband’s name, Gender, DOB.
Address: Block, Tehsil, Village/Ward, Pincode.
Bank Details: Select Bank Name, Branch. Account number must be typed twice to confirm.
Income Details: Enter your Annual Income and Income Certificate Application Number (issued by Tehsildar).

Step 3: Upload Documents

Upload Photo (JPEG, max 20KB).
Upload Age Proof/Death Certificate/Disability Certificate (PDF, max 200KB).
Check the “Declaration” box and submit.

Step 4: Final Submission

You will get a Registration ID. Note it down.
Some portals require you to “Lock” or “Final Submit” the application after previewing.
Print the final acknowledgement receipt.

4. Offline Process (For those who cannot apply online)

If you cannot use a computer, follow this offline route:

Visit Common Service Centre (CSC): Go to your nearest CSC/Jan Seva Kendra/e-Mitra. The operator will fill the form for a small fee (approx ₹30-₹50).
Visit Govt Office:
- Rural Areas: Go to the Block Development Officer (BDO) or Gram Panchayat office.
- Urban Areas: Go to the SDM Office or District Social Welfare Office (DSWO).
Submit Hard Copies: Take the printed application form along with photocopies of all documents (Aadhaar, Bank Passbook, etc.) to the office mentioned above. Ask for a receiving stamp on your copy.

5. How to Check Application Status

Don’t just wait. Track your application weekly.

Go to the same portal where you applied.
Look for a link saying “Track Application Status” or “Search Pensioner”.
Enter your Application ID or Sanction Order Number.
- Alternative: Some states (like UP, Bihar) allow searching by Bank Account Number or Aadhaar Number.
Status Meanings:
- Pending at BDO/SDM: Application is waiting for initial verification.
- Pending at DSWO: Waiting for District Officer approval.
- Reverted: Something is wrong (usually documents), check comments and re-upload.
- Approved/Sanctioned: Pension has been started.

6. Common Problems & Solutions

Error	Reason	Solution
“Aadhaar Not Verified”	Name spelling differs in Aadhaar vs. Form.	Update Aadhaar card first, then apply with the exact new spelling.
“PFMS Rejected”	Bank account is inactive or name mismatch in Bank.	1. Do e-KYC at your bank. 2. Ensure account is “DBT Enabled” (Direct Benefit Transfer).
“Income Limit Exceeded”	Income certificate shows amount higher than limit.	Apply for a new Income Certificate from Tehsildar showing income within state limits (e.g., <₹46,000/year).
“Data Not Found”	Typing error in search.	Try searching status using Bank Account Number instead of Application ID.
Pension Stopped	Life Certificate (Jeevan Pramaan) not submitted.	Visit your Bank or Post Office specifically to submit “Life Certificate” (submission usually required every year in Nov-Dec).

7. Official Helplines

If you face issues, call these government numbers (Working hours: 10 AM – 5 PM).

National NSAP Helpline: 1800-111-555
Uttar Pradesh: 1800-419-0001
Bihar: 1800-345-6262
Rajasthan: 0141-2226627 (RajSSP)
Haryana: 0172-3968400 (Saral)
Delhi: 1031
Madhya Pradesh: 0755-2556916

Next Step for You: Would you like me to find the exact PDF application form or the specific income limit for your particular state? Just name the state.

This information is from official sources (NSAP, State Social Welfare Depts) as of January 2026. Always verify details on your state’s official portal.