Who Needs This Service?
Eligibility:
- All Indian citizens can access Jan Aushadhi Kendras (generic medicine stores) to purchase quality generic medicines at affordable prices, typically 50-90% cheaper than branded alternatives.
- No eligibility criteria required – these stores are open to everyone, with a special focus on economically weaker sections, senior citizens, and rural populations seeking affordable healthcare.
What Are Jan Aushadhi Kendras?
Pradhan Mantri Bhartiya Janaushadhi Pariyojana (PMBJP) is a Government of India scheme under the Department of Pharmaceuticals, Ministry of Chemicals and Fertilizers. The scheme aims to provide quality generic medicines at affordable prices through dedicated retail outlets called Jan Aushadhi Kendras. As of February 2026, there are over 10,000 Jan Aushadhi Kendras operational across India.
Required Documents to Purchase Medicines
For purchasing medicines:
- Valid prescription from a registered medical practitioner (for prescription medicines)
- No documents required for over-the-counter (OTC) medicines like pain relievers, antacids, etc.
- Aadhaar card or any photo ID (optional, but may be requested for certain controlled substances)
For opening a Jan Aushadhi Kendra (if you’re an entrepreneur):
- Aadhaar card
- PAN card
- Bank account details
- Space availability proof (minimum 120 sq ft)
- Pharmacist registration certificate
- Educational qualification certificates
How to Find Nearest Jan Aushadhi Kendra – Online Process
Method 1: Using Official PMBJP Website
Step 1: Visit the official Pradhan Mantri Bhartiya Janaushadhi Pariyojana website
- Official URL: https://janaushadhi.gov.in or https://pmbjp.janaushadhi.gov.in
Step 2: Navigate to Store Locator
- On the homepage, look for “Jan Aushadhi Kendra Locator” or “Find Store” option in the main menu
- Click on “Kendra Locator” or “Store Search” button
Step 3: Search by Location You can search using three methods:
- By State and District: Select your state from dropdown menu → Select your district → Click “Search”
- By PIN Code: Enter your 6-digit PIN code → Click “Search”
- By Kendra Name: If you know partial name of the store → Type and search
Step 4: View Results
- The system will display a list of all Jan Aushadhi Kendras in your selected area
- Information displayed includes:
- Store name and code
- Complete address with landmark
- Contact number (if available)
- Distance from your location (if GPS enabled)
Step 5: Get Directions
- Click on the store name to view detailed information
- Use the “Get Directions” option to open in Google Maps
- Note down the contact number to call before visiting
Method 2: Using Jan Aushadhi Sugam Mobile App
Step 1: Download the Official App
- Android: Visit Google Play Store → Search “Jan Aushadhi Sugam” → Download official app by BPPI (Bureau of Pharma PSUs of India)
- iOS: Visit Apple App Store → Search “Jan Aushadhi Sugam” → Download
- App size: Approximately 15-20 MB
Step 2: Install and Open
- No registration or login required for basic store search
- Allow location access when prompted for accurate nearby results
Step 3: Find Nearest Store
- On app homepage, tap “Find Jan Aushadhi Kendra” or store locator icon
- The app will automatically detect your current location using GPS
- Alternatively, manually enter your city, PIN code, or district
Step 4: Browse Store List
- App displays stores sorted by distance from your location
- Each listing shows:
- Store name and address
- Distance from your current location
- Contact details
- Store timings (if available)
Step 5: Navigate to Store
- Tap on any store → Click “Navigate” or “Directions”
- App integrates with Google Maps for turn-by-turn navigation
Method 3: Using Toll-Free Number
Step 1: Call the National Helpline
- Dial 1800-180-5109 (toll-free from any network)
- Available Monday to Saturday, 9:00 AM to 5:00 PM (excluding national holidays)
Step 2: Speak with Customer Care
- Provide your location details (district, city, or PIN code)
- The operator will provide addresses and contact numbers of nearest Jan Aushadhi Kendras
- Note down the information carefully
How to Check Jan Aushadhi Medicine Price List – Online Process
Method 1: Official Website Price List
Step 1: Visit Official PMBJP Portal
Step 2: Access Product Catalogue
- On homepage, click on “Products” or “Product List” in the main menu
- Alternatively, look for “Medicine Catalogue” or “Price List” option
Step 3: Download Price List
- Click on “Download Product List” or “Price List PDF”
- The complete catalogue is available as a downloadable PDF (approximately 5-10 MB)
- File includes all available medicines with:
- Generic name
- Strength/composition
- Pack size
- MRP (Maximum Retail Price)
Step 4: Search Specific Medicine
- Some portals offer search functionality
- Enter medicine name (generic or brand name)
- System displays available alternatives with prices
Step 5: Compare Prices
- The price list shows comparison with average market price of branded equivalents
- Savings percentage is typically displayed (usually 50-90% cheaper)
Method 2: Jan Aushadhi Sugam App Price Check
Step 1: Open Jan Aushadhi Sugam App
Step 2: Navigate to Products Section
- Tap on “Products” or “Medicine List” icon on homepage
Step 3: Browse or Search
- Browse by category: Cardiovascular, Diabetes, Pain Relief, Antibiotics, etc.
- Search directly: Use search bar to type medicine name
Step 4: View Details
- Tap on any medicine to view:
- Generic name and composition
- Available strengths
- Pack size (10 tablets, 30 tablets, etc.)
- Current MRP
- Market comparison price
Step 5: Check Availability
- Some app versions show real-time stock availability at nearby Kendras
- You can also call the Kendra to confirm stock before visiting
Method 3: Visit Physical Store
Step 1: Locate nearest Jan Aushadhi Kendra (using methods above)
Step 2: Carry Your Prescription
- Take original prescription from your doctor
- Prescription should have generic names written
Step 3: Consult with Pharmacist
- Show prescription to the registered pharmacist at the Kendra
- Pharmacist will:
- Check availability of prescribed medicines
- Provide generic alternatives if exact match not available
- Inform you of prices
- Explain dosage and usage if needed
Step 4: Make Informed Purchase
- Compare prices with what you’ve been paying for branded medicines
- Purchase required quantity
- Request proper bill and batch details
Offline Process to Find Jan Aushadhi Kendra
Visit District Health Office
Step 1: Locate Your District Health Office
- Visit your nearest District Health Office or Civil Hospital administrative block
- These offices typically have information about all Jan Aushadhi Kendras in the district
Step 2: Inquire at Information Desk
- Ask for list of Jan Aushadhi Kendras in your area
- Staff can provide printed lists with addresses and contact numbers
Visit PHC/CHC
Step 1: Go to Primary Health Centre (PHC) or Community Health Centre (CHC)
- Many PHCs and CHCs have Jan Aushadhi Kendras on their premises or nearby
- Staff can guide you to nearest location
Contact Local Pharmacy Council
Step 1: Contact State Pharmacy Council Office
- Each state has a Pharmacy Council that maintains records of registered Jan Aushadhi Kendras
- Visit their office or call for information
State-Wise Variations and Special Information
States with Maximum Kendras
- Madhya Pradesh: Over 1,200 Kendras
- Maharashtra: Over 1,000 Kendras
- Uttar Pradesh: Over 900 Kendras
- Gujarat, Rajasthan, Tamil Nadu: 500+ Kendras each
States with Kendras in Remote Areas
Special focus areas include:
- Aspirational Districts identified by NITI Aayog
- Left Wing Extremism affected districts
- North-Eastern states (special incentives for opening Kendras)
Tribal and Hilly Areas
- Mobile Jan Aushadhi Kendras (vans) operate in some states like Chhattisgarh, Jharkhand, and North-Eastern states
- Contact district administration for mobile van schedules
How to Check if a Jan Aushadhi Kendra is Genuine
Verification Steps:
Step 1: Check for Official Signage
- Genuine Kendras display the official PMBJP logo and signboard
- Look for “Pradhan Mantri Bhartiya Janaushadhi Pariyojana” branding
Step 2: Verify Kendra Code
- Every authentic Kendra has a unique code
- Ask the shopkeeper for their Kendra registration code
- Verify this code on the official PMBJP website under “Kendra Locator”
Step 3: Check for Registered Pharmacist
- A qualified and registered pharmacist must be present during operating hours
- Ask to see the pharmacist’s registration certificate
Step 4: Verify Product Packaging
- All Jan Aushadhi products have:
- Jan Aushadhi logo on packaging
- Batch number and manufacturing date
- “Manufacturing by” details showing BPPI-empanelled manufacturer
Step 5: Cross-verify Online
- Visit https://janaushadhi.gov.in
- Use store locator to confirm the Kendra exists in official database
Common Problems and Solutions
Problem 1: Medicine Not Available at Nearest Kendra
Solution:
- Jan Aushadhi Kendras stock approximately 1,500+ generic medicines and 240+ surgical items, but not all Kendras stock everything
- Call alternate Kendras in your district (use locator to find others)
- Ask the pharmacist to order the specific medicine – most Kendras can procure within 2-3 days
- Check with the pharmacist for a suitable alternative generic medicine
- Contact PMBJP helpline 1800-180-5109 to locate Kendras with specific medicine in stock
Problem 2: Jan Aushadhi Kendra Closed or Not Operating
Solution:
- Verify operating hours before visiting (typically 9:00 AM to 8:00 PM, but varies by location)
- Some Kendras may be temporarily closed – check app or website for updated status
- Call the Kendra phone number (if available) before visiting
- Report permanently closed Kendras to PMBJP helpline so the database can be updated
- Visit alternate Kendra in your area
Problem 3: Higher Prices Than Expected at Kendra
Solution:
- Jan Aushadhi medicines are 50-90% cheaper than branded equivalents, but prices may vary slightly
- Verify you’re comparing with correct branded equivalent (same composition and strength)
- Check the official price list on PMBJP website or app
- If price discrepancy is significant, ask for proper bill and report to helpline 1800-180-5109
- Some surgical items and nutraceuticals may have different pricing structures
Problem 4: Store Locator Not Working on Website/App
Solution:
- Clear browser cache and cookies, then retry
- Try alternate browser (Chrome, Firefox, Safari)
- If app is not working, uninstall and reinstall latest version from Play Store/App Store
- Check your internet connection – store locator requires active internet
- Use offline method – call helpline 1800-180-5109
- Visit https://pmbjp.janaushadhi.gov.in (alternate official URL)
Problem 5: Prescription Shows Brand Name, Not Generic Name
Solution:
- Show your prescription to the Jan Aushadhi pharmacist – they are trained to identify generic equivalents
- Pharmacist can convert brand names to generic names (e.g., Crocin → Paracetamol)
- Request your doctor to write prescriptions using generic names in future
- Use online medicine databases to identify generic composition before visiting
- The pharmacist will ensure same composition, strength, and dosage form
Problem 6: Quality Concerns About Generic Medicines
Solution:
- All Jan Aushadhi medicines are manufactured by WHO-GMP certified companies
- Medicines undergo quality testing by NABL-accredited laboratories
- Products comply with pharmacopoeia standards (IP/BP/USP)
- Check for batch number, manufacturing date, and expiry date on packaging
- Report any quality concerns to PMBJP quality assurance helpline
- Visit https://janaushadhi.gov.in for list of manufacturing partners
Problem 7: GPS/Location Not Working in Mobile App
Solution:
- Enable location/GPS services in your phone settings
- Grant location permission to Jan Aushadhi Sugam app
- If GPS is inaccurate, manually enter PIN code or district name
- Use Wi-Fi along with GPS for better accuracy
- As alternative, use the website’s PIN code-based search
Additional Services at Jan Aushadhi Kendras
Apart from medicines, many Kendras also stock:
- Surgical items: Gloves, bandages, syringes, catheters (240+ items)
- Nutraceuticals: Health supplements, protein powder, vitamins
- Personal care products: Sanitary napkins (Jan Aushadhi Suvidha at ₹1 per pad), baby diapers
- Ayurvedic products: Selected Kendras stock generic Ayurvedic medicines
Official Helpline Numbers and Contacts
National Helpline
- Toll-Free Number: 1800-180-5109
- Timing: Monday to Saturday, 9:00 AM to 5:00 PM
- Purpose: Store location, medicine availability, complaints, general queries
Email Contacts
- General Queries: info.pmbjp@gmail.com
- Complaints: complaints.pmbjp@gmail.com
- Technical Support (App/Website): tech.pmbjp@gmail.com
Official Websites
- Primary Portal: https://janaushadhi.gov.in
- Alternate Portal: https://pmbjp.janaushadhi.gov.in
- Department of Pharmaceuticals: https://pharmaceuticals.gov.in
Postal Address
Bureau of Pharma PSUs of India (BPPI) (Implementing Agency of PMBJP) BPPI Office, Sector-32, Gurugram – 122001, Haryana, India
Regional Offices
PMBJP has regional coordination offices across India. Contact national helpline for specific regional office details for your state.
Social Media (For Updates Only)
- Twitter/X: @janaushadhi_goi
- Facebook: Official PMBJP page (Note: For official queries, always use helpline or email)
Benefits of Using Jan Aushadhi Kendras
- Cost Savings: Average savings of 50-90% compared to branded medicines
- Quality Assurance: All medicines manufactured by WHO-GMP certified companies
- Wide Availability: 10,000+ Kendras across India, including rural and remote areas
- Complete Range: 1,500+ generic medicines covering most therapeutic categories
- Accessibility: No membership or registration required
- Government Backed: Central Government initiative ensuring accountability
- Same Efficacy: Generic medicines have same therapeutic effect as branded equivalents
Tips for Using Jan Aushadhi Kendras Effectively
- Ask your doctor to prescribe generic names on the prescription for easier procurement
- Keep the Jan Aushadhi Sugam app installed for quick store location and price checking
- Call before visiting to confirm medicine availability, especially for less common medications
- Buy in bulk for chronic conditions (within legal limits) to save multiple trips
- Check expiry dates before purchasing, especially for slower-moving medicines
- Request proper bills for all purchases for warranty and complaint purposes
- Spread awareness – many people still don’t know about this scheme
Future Expansion Plans
The Government of India aims to:
- Increase the number of Jan Aushadhi Kendras to 25,000+ by 2027
- Open Kendras in every block headquarters
- Introduce Jan Aushadhi Kendras in railway stations and bus terminals
- Launch more mobile Jan Aushadhi vans for remote areas
- Expand product range to include more surgical items and diagnostics
This information is from official sources including the Department of Pharmaceuticals, Ministry of Chemicals and Fertilizers, and PMBJP official portal as of February 2026. Always verify on the official portal https://janaushadhi.gov.in or call 1800-180-5109 for the latest updates on store locations, medicine availability, and pricing.
