PM Ujjwala Yojana: How to Get Free LPG Connection and Know Your Benefits

PM Ujjwala Yojana: How to Get Free LPG Connection and Know Your Benefits

Who needs this service?

• Adult women (18+) from BPL (Below Poverty Line) households who do not currently have an LPG connection in their name.

• Priority groups: SC/ST households, PMAY/AAY beneficiaries, forest dwellers, backward classes, and migrant workers (who can apply without a permanent address proof).

Current Benefits (2025-26):

• Zero cost for the first cylinder, regulator, and installation.

• Free first refill and free gas stove (hotplate).

• Targeted Subsidy: ₹300 subsidy per cylinder (for up to 12 cylinders/year) directly in your bank account.

Required Documents

Keep these ready before opening the portal to avoid session timeouts.

• Aadhaar Card (Applicant + all adult family members).

• Address Proof (Aadhaar/Voter ID/Electricity Bill/Ration Card).

  • Note for Migrants: If you do not have address proof for your current location, you can submit a Self-Declaration (Annexure I) instead.

• Ration Card (To prove family composition).

  • Note: If you don’t have a Ration Card, you must submit a State Govt. family composition certificate or a self-declaration (for migrants).

• Bank Account Details (Account Number & IFSC Code).

• Passport Size Photo of the applicant.

• Active Mobile Number (Must be linked to Aadhaar for OTP).

Online Application Process (Step-by-Step)

1. Visit the Official Portal Go to the official PMUY website: https://www.pmuy.gov.in/ujjwala2.html

2. Select Your Provider Scroll down to the section “Apply for New Ujjwala 2.0 Connection”. You will see logos for three Oil Marketing Companies (OMCs):

• Indane (Indian Oil)

• Bharat Gas (BPCL)

• HP Gas (HPCL)

Action: Click on the button “Click Here to Apply” next to your preferred brand.

3. Registration & KYC (Example for Indane/HP/Bharat) The process is similar for all three. Here is the general flow:

• Step A: You will be redirected to the company’s portal (e.g., cx.indianoil.in or myhpgas.in).

• Step B: Select “Ujjwala 2.0 New Connection” (Do not select ‘Regular Connection’).

• Step C: Check the box “I declare that I am aware of the eligibility criteria…”

• Step D: Enter your Mobile Number and CAPTCHA. Click Generate OTP.

• Step E: Enter the OTP sent to your phone to verify.

4. Fill the KYC Form

• Personal Details: Enter Name, DOB, and Caste (SC/ST/OBC/Others).

• Aadhaar Verification: Enter your Aadhaar number. A biometric or OTP verification will be done (ensure your mobile is linked to Aadhaar).

• Address: Fill in your current address. Migrants: Select “Migrant” option to skip Ration Card requirement.

• Bank Details: Enter your bank account details carefully. This is where your subsidy (₹300) will be credited.

• Cylinder Type: Select 14.2 kg (standard) or 5 kg (small) cylinder.

5. Upload Documents

• Upload clear scans/photos of Aadhaar, Ration Card, and Photo.

• File size limit: Usually under 300KB (check specific portal limits).

6. Submit Click Submit. You will receive a Service Request Number (Application ID). Save this number immediately (take a screenshot).

Offline Application Process

If you cannot apply online, follow these steps:

1. Download Form: Go to https://www.pmuy.gov.in/ujjwala2.html and download the “Ujjwala 2.0 KYC Form”.

2. Fill Details: Fill the form in English/Hindi. Attach photocopies of Aadhaar, Ration Card, and Bank Passbook.

3. Visit Distributor: Go to your nearest gas agency (Indane, HP, or Bharat Gas).

4. Submit: Hand over the form and documents. The agent will enter your details into the system.

5. Receipt: Ask for an Acknowledgement Slip with a tracking ID.

How to Check Application Status

Use the Application ID/Reference Number you received.

For Indane Gas:

1. Visit: https://cx.indianoil.in

2. Click “Check Status”.

3. Enter your Reference Number and DOB.

For HP Gas:

1. Visit: https://myhpgas.in

2. Click “Check Status” under the Ujjwala section.

3. Enter Reference Number/Mobile Number.

For Bharat Gas:

1. Visit: https://my.ebharatgas.com

2. Click “Check Status”.

3. Select “Ujjwala” and enter Request ID.

Common Problems and Solutions

1. Error: “Aadhaar already exists”

• Reason: You or a family member already has a connection, or your Aadhaar is linked to an old inactive connection.

• Solution: Visit the gas agency physically to check the “Dedup (De-duplication) List”. If it’s an error, submit a written declaration that you hold no connection.

2. Error: “Ration Card details mismatch”

• Reason: The names in the application do not match the Ration Card database exactly.

• Solution: Ensure you enter names exactly as they appear on the Ration Card. If the Ration Card is old, update it first or use the Migrant Self-Declaration if applicable.

3. Problem: Subsidy not received in Bank Account

• Reason: Bank account is not “Aadhaar Seeded” (DBT disabled).

• Solution: Go to your bank branch and fill the “DBT Linking Form” (NPCI mapping). Merely giving the account number is not enough; Aadhaar seeding is mandatory.

4. Problem: Mobile Number not linked to Aadhaar

• Reason: Online KYC fails without Aadhaar OTP.

• Solution: Visit a nearby Aadhaar Seva Kendra to update your mobile number before applying. Alternatively, apply offline at the agency using Biometric authentication (fingerprint).

5. Problem: Migrant worker without local address proof

• Reason: Application rejected for lack of electricity bill/water bill of current city.

• Solution: Download “Annexure I” (Self Declaration for Migrants) from the PMUY website. Fill it and sign it. This is a valid document for Ujjwala 2.0.

Official Helplines

For complaints, status delays, or bribery reports:

• General Helpline: 1906 (24×7 LPG Emergency & Complaints)

• Ujjwala Specific Helpline: 1800-266-6696

• Toll-Free Number: 1800-233-3555

This information is from official sources as of January 2026. Always verify on the official portal for the latest updates.

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