Who needs this service? (Eligibility)
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Senior Citizens: Age 60+ years, living Below Poverty Line (BPL).
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Widows: Age 40+ years, living Below Poverty Line (BPL).
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Persons with Disabilities: Age 18+ years, 80% or more disability, living Below Poverty Line (BPL).
Required Documents
Keep these ready before applying. All documents must match your Aadhaar details exactly.
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Aadhaar Card (Mandatory for identity & bank linking)
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BPL Card / Ration Card (Proof of economic status)
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Bank Passbook (First page with Account No. & IFSC code)
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Passport Size Photographs (2-3 copies)
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Age Proof (Voter ID, Birth Certificate, or School Certificate)
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Mobile Number (Active & linked to Aadhaar)
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Specific Documents:
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For Widows: Husband’s Death Certificate.
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For Disability: Disability Certificate (80%+) from a Government Medical Board/CMO.
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Online Application Process (Step-by-Step)
Note: While NSAP is a central scheme, many states have their own portals. The most universal method for citizens is via the UMANG App or their State Social Welfare Portal.
Method 1: Using the UMANG Mobile App (Easiest)
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Download App: Install “UMANG” from Google Play Store or App Store.
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Register: Open app → Click “Register” → Enter Mobile Number → Enter OTP.
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Search Scheme: In the search bar, type “NSAP” (National Social Assistance Programme).
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Apply: Click on “Apply Online” (if enabled for your state) or “Scheme Details”.
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Fill Details: Enter Name, Father/Husband’s Name, Aadhaar, and Bank Account details.
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Upload: Upload clear photos of required documents (keep file size under 50kb-100kb as requested).
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Submit: Click “Submit” and note down the Application Reference Number.
Method 2: State Government Portals
If UMANG directs you to a state portal, search Google for: "[Your State] Social Security Pension Apply Online".
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Example: In Bihar, use the SSPMIS portal; in UP, use the SSPY portal.
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Look for the link saying “Apply for Old Age/Widow Pension”.
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Fill the form → Upload Documents → Submit.
Offline Application Process (Recommended for Rural Areas)
If you are uncomfortable with online forms, this is the most reliable method.
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Visit Local Office: Go to your Gram Panchayat Office (Village Head), Block Development Office (BDO), or Municipal Committee Office (Urban areas).
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Collect Form: Ask for the “NSAP Pension Application Form” (Old Age/Widow/Disability).
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Fill & Attach: Fill the form in block letters. Attach photocopies of all documents listed above.
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Verification: Submit the form to the Social Welfare Officer or Panchayat Secretary.
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Receipt: Always ask for a stamped acknowledgement receipt with a date. This is your proof.
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Approval: Your application will be verified by the Gram Sabha/Ward Sabha. Once approved, the pension usually starts within 3-4 months.
How to Check Application Status
You can track your status centrally on the official NSAP website.
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Go to Official Portal: https://nsap.nic.in
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Navigate: Click on the “Reports” tab or look for “Beneficiary Search”.
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Track Application:
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Click on “Application Tracker” (Direct Link:
https://nsap.nic.in/applicationTrack1.do) -
Enter your Application Number.
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Type the Captcha code and click “Search”.
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Status Meanings:
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Pending: Still with the verification officer.
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Sanctioned: Approved. Payment will start soon.
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Rejected: Check the reason (usually document mismatch).
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Common Problems & Solutions
| Problem | Solution |
| “Record Not Found” in Status | Wait 15-20 days after applying. If still not found, your data entry might not be done by the Block office. Visit the BDO with your receipt. |
| Money Not Credited | Check if your Bank Account is Aadhaar Seeded (DBT enabled). Go to your bank and ask for “NPCI Mapping”. |
| Name Mismatch | Ensure your name on the Bank Passbook matches your Aadhaar Card exactly. Fix the wrong document first. |
| Pension Stopped | You may have missed the annual “Life Certificate” (Jeevan Pramaan) verification. Submit a Life Certificate at your bank or CSC center immediately. |
| Age Proof Issue | If you don’t have a birth certificate, a Voter ID card or a CMO medical certificate is often accepted as valid age proof. |
Official Helplines
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National Helpline (Toll-Free):
1800-111-555(check working hours 10 AM – 5 PM) -
Official Website: nsap.nic.in
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Email Support:
helpdesk.nsap@nic.in
(This information is from official sources as of January 2026. Always verify on the official portal for the latest updates.)
