The Ultimate Guide to Community Management
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The Ultimate Guide to Community Management

When businesses invest in community management, they transition from an everyday brand to a human brand — one that cares deeply about the people who support them, work for them, and interact with them. Businesses build communities — or implement community management tactics at their companies — to build authentic relationships among their audiences, both…

Social Media for Nonprofits: Top Tips From BGCGW’s Director …

Social Media for Nonprofits: Top Tips From BGCGW’s Director …

“Whether you have a full-time staff member responsible for social media or someone who posts occasionally, I highly recommend having some type of social presence – no matter what it looks like.” This advice comes from Terry Johnson, Director of Donor Relations and Special Events Boys & Girls Clubs of Greater Washington (BGCGW). Johnson’s team…

Twitter is Dead
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Twitter is Dead (Kind of): Where X Stands With Consumers

Twitter is dead, and from its ashes rises X. Okay, that might be a little dramatic, but it‘s not wrong. Twitter officially rebranded following Elon Musk’s acquisition and is now known as X. So, what could this mean for the platform going forward? Are users still sticking to the newly named social media site, or…